Legal

Terms of Service

Last updated: October 7, 2026

These terms govern your use of the Fini website and every purchase you make from Fini Golosinas España SL. By placing an order you agree to them.

1. About us

Fini Golosinas España SL, CTRA DE MADRID Km 380, 30500 Molina de Segura, Spain. Registro Mercantil B73822926. Email: [email protected].

2. Your account

You may shop as a guest or create an account. You are responsible for keeping your password confidential and for all activity under your account. Tell us immediately if you suspect unauthorised use.

3. Products and information

We sell branded confectionery from third-party manufacturers. Product photos are for illustration; packaging, recipes and ingredients may vary by country and batch. Always read the label on the product you receive, especially if you have allergies.

4. Prices and currencies

Prices are shown including applicable taxes. At checkout you may choose EUR, USD, GBP or PLN; amounts are converted at our fixed store rates and the order is recorded in the chosen currency. Shipping costs are shown before you confirm the order. Obvious pricing errors do not bind us — we will contact you before processing such an order.

5. Placing an order

Clicking "Place Order" is an offer to buy. The contract is formed when we confirm the order by email or dispatch it. We may decline or cancel an order if items are unavailable, if we suspect fraud, or if delivery to your address is not possible; any payment will then be refunded in full.

6. Payment

We accept the payment methods shown at checkout. For Cash on Delivery, payment is due to the courier on arrival. Refused Cash on Delivery parcels may result in future orders requiring prepayment.

7. Delivery

Delivery times are estimates. Risk passes to you when the parcel is delivered. Please check your parcel on arrival and report damage within 48 hours. See Shipping & Delivery.

8. Right of withdrawal and refunds

Your rights to cancel and to receive refunds are described in our Refund Policy. Food products that are perishable or whose seal has been broken may be excluded from withdrawal for health and hygiene reasons.

9. Acceptable use

Use of the website must follow our Acceptable Use Policy.

10. Intellectual property

Brand names and logos belong to their respective owners and are used only to identify the products we sell. The Fini name, design and texts belong to us. Some product photos are provided by Open Food Facts contributors under the CC BY-SA licence.

11. Liability

Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law. Otherwise our liability is limited to the value of your order.

12. Governing law and disputes

These terms are governed by the law of the country where Fini Golosinas España SL is registered, without affecting mandatory consumer protections of your country of residence. We will always try to resolve complaints informally first — write to [email protected].

Questions about this policy?

Fini Golosinas España SL · CTRA DE MADRID Km 380, 30500 Molina de Segura, Spain
[email protected] · +34 968 64 09 22
Registro Mercantil B73822926 · fini-golosinas.com

Frequently Asked Questions

Everything you need to know about ordering from Fini

Standard delivery takes 3–5 business days, and Express delivery takes 1–2 business days. Orders placed before 14:00 are usually dispatched the same day.

Standard shipping is a flat fee, and Express shipping costs a little more. Standard shipping is free on orders over the free-shipping threshold shown in your cart.

You can pay by credit or debit card at checkout, or choose Cash on Delivery and pay the courier when your order arrives.

Yes. We only stock original products from established confectionery brands such as Lindt, HARIBO, OREO, Ferrero and Kinder, sourced through official distribution channels.

Keep sweets in a cool, dry place away from direct sunlight, ideally at 14–18 °C. In warm weather we pack chocolate orders with insulation so they arrive in perfect condition.

Unopened products in their original packaging can be returned within 14 days of delivery. If something arrives damaged or incorrect, contact us and we will replace it or refund you. See our Refund Policy for details.

Yes — our Gift Boxes category features ready-made sets, and you can add a gift note at checkout. It's a sweet way to surprise someone.

After your order is confirmed you'll receive an order reference. Sign in to your account to see the status of all your orders at any time.