Frequently Asked Questions
Everything people usually ask us, in one place.
How fresh are the products?
Bakery items are baked the morning they ship. Chocolates and candies are made in small batches and never sit in storage for long.
Do you list allergens?
Yes — every product page lists full ingredients. Our kitchen handles nuts, milk, eggs, gluten and soy.
Can I send an order as a gift?
Absolutely. Add a note in Order Notes at checkout and we'll include a handwritten card, with prices removed from the packing slip.
What happens in hot weather?
Chocolate orders ship with cooling packs in insulated boxes at no extra cost during summer months.
Can I change my order after placing it?
Message us within two hours of ordering and we'll do our best to adjust it before it's packed.